Frequently Asked Questions
mym66 FAQ — Find everything you want to know right here
Questions that players most often ask about deposits, withdrawals, account verification, football betting, and traditional Myanmar games are all answered in one place.
From players who are new to mym66 to experienced veterans, frequently asked questions are grouped and answered in the FAQ below. Clear answers about financial processes, account security, the football betting system, and traditional Myanmar games can be read here. If you can't find the answer you're looking for, you can reach our customer service team 24 hours a day.
Documents and Verification
When withdrawing at mym66, the name on your account registration must match the name on the bank account you are transferring to. If the names do not match, the withdrawal may be temporarily held and verification requested. Please enter your correct name from the moment you register. If you need to change it, contact customer service.
You will normally need to submit identity documents on your first withdrawal or for large withdrawal amounts. We do this to protect against money laundering and to keep players safe, so please submit without worry.
Customer service will notify you of the reason for rejection. Blurry images, incorrect photos, and unreadable documents are the most common reasons. Please resubmit clear photos and wait for a notification.
Verification protects your player account from misuse by third parties. Your information is kept safe with SSL encryption and data protection measures.
All personal information of players at mym66 is protected with SSL encryption technology. In accordance with our privacy policy, it will never be sold or disclosed to third parties.
Deposit
On mym66 you can deposit and withdraw using KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. Only payment methods familiar to Myanmar players are available, so the process is quick and easy.
The minimum deposit is 20,000 Ks, which is the same minimum amount across all payment methods — KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. A 100% first-deposit bonus is currently on offer.
mym66 does not charge any fees for deposits. However, banks or payment providers such as KBZPay and Wave Money may apply their own service fees. Those charges are not related to mym66.
If more than 15 minutes have passed since your deposit, first check your SMS confirmation of the transfer. If the transfer was completed, contact customer service immediately via 24/7 Live Chat with the transfer time, amount, and reference number attached. We will investigate and resolve it promptly.
Log in to your mym66 account, select the deposit option, and choose Wave Money as the payment method. Transfer the funds from Wave Money to the bank number provided. Once the transfer is complete, the amount will appear in your mym66 account. Keep your transfer reference number.
Sports Betting
In the mym66 Live Betting section, you can watch real-time odds changes and place bets while a match is in progress. Go to the Live section, select the match you want, check the available odds, and add your bet. Live odds change quickly, so make your decision fast.
After a match ends, the official result is checked from reliable sports news sources and announced. Markets such as 1×2, Handicap, and Over/Under are settled smoothly once the match is finished. If a match is abandoned or suspended, settlement will be handled according to the rules.
In addition to the EPL (English Premier League) and MNL (Myanmar National League) that Myanmar players enjoy, UEFA Champions League and FIFA World Cup matches are also available at mym66. Visit the football section to check the odds for your favourite matches.
You can combine multiple matches into one Accumulator (Parlay) bet. The odds of each match are multiplied together to calculate the final payout. Be careful when deciding, because if any single match in an Accumulator loses, the entire stake is lost.
Decimal Odds represent the amount you receive per 1 unit staked. For example — if Team A is at odds of 2.50, a bet of 10,000 Ks returns 25,000 Ks if correct. Handicap levels the gap between two unevenly matched teams. If Team A is (−1), Team A must win by more than one goal for the bet to win.
Myanmar Traditional Games
The 2D result is based on the official announcement from upper and lower Myanmar. Our platform will not directly broadcast or promote the result — it will only be displayed in a dedicated section. We will never tip numbers to anyone in advance.
Shan Koe Mee is a traditional Myanmar card game for 2–4 players. Players compete with 3 cards, counting points up to 9 to win. On mym66 you can play Live Dealer Shan Koe Mee and fast-play rounds at your chosen stake. Full game rules are available on the Shan Koe Mee page.
3D lottery results are also displayed based on the official announcement. You can view them on our platform. We only publish results honestly — we never suggest numbers in advance. Players must make their own decisions before playing.
The mym66 platform is built with a mobile-responsive design, so it plays well on both Android and iOS devices. No app download is needed — you can access it directly through a browser and play the full range of Shan Koe Mee, 2D/3D, and Live Casino games.
Need more help?
If you can't find the answer you're looking for in the FAQ above, the mym66 customer service team is available 24/7 in Burmese via Live Chat and email. Feel free to ask any question directly.
Log in to mym66 and contact us via Live Chat